Body & Sole Therapy Salon and Spa is a luxury massage therapy studio that offers the most relaxing treatments in the Roanoke Valley. We provide quality massage therapy for the short and long term needs and goals of our clients. We stay abreast of new techniques and products that will assist our clients in living a fulfilling life with less discomfort. We free your mind, honor your body and rejuvenate your spirit and do so in a clean, safe and welcoming professional environment.
Body & Sole Therapy Salon and Spa is a luxury massage therapy studio that offers the most relaxing treatments in the Roanoke Valley. We provide quality massage therapy for the short and long term needs and goals of our clients. We stay abreast of new techniques and products that will assist our clients in living a fulfilling life with less discomfort. We free your mind, honor your body and rejuvenate your spirit and do so in a clean, safe and welcoming professional environment.
MINOR POLICY: A parent or guardian will need to sign a consent form, in person, for guests under 18 years of age prior to their massage. Guests who are 14 years and younger must be accompanied by an adult during their massage treatment – either in the room or booked as a Couples Massage.
CANCELLATION POLICY:
Our clients are very important to all members of our team at Body & Sole Therapy. Time allocated for an appointment is reserved especially for you. We do understand that sometimes schedule adjustments are necessary. We respectfully request at least 24 hour notice if you need to reschedule your appointment; 48 hour notice is required to cancel or reschedule groups of 3 or more, or 3 or more treatments for same client.* This allows our staff enough time to fill appointments.
Notification given at least 24 hours prior to your appointment will result in no charges.
Notification given LESS than 24 hours prior to your appointment time will result in a charge of 50% of total services scheduled.
Failure to show up for your appointment will result in a 100% charge of the reserved service amount.
*For groups/parties of 3 or more, or 3 or more treatments for same client, current & valid credit card information will be held securely on file and account charged accordingly for late cancellation or failure to show.
CONFIRMATION EMAILS/TEXTS
As a courtesy, we will send out an email or text message to confirm your service appointments TWO business days prior to your appointment date. We do understand how easy it may be to forget an appointment; therefore, all our appointments are confirmed 48 hours prior via email or text for your convenience. Please ensure that we have your current email address, or mobile provider on file. It remains your responsibility to remember your appointment dates and times to avoid late arrivals and missed appointments, and help us service our guests better by providing enough notice to avoid the cancellation fees, as outlined above.
Groups Are Always Welcome at Body & Sole Therapy.
We are happy to accommodate your special celebration.
Please call for more details and scheduling.